Privacy Policy
At Loft4u, we respect your privacy and are committed to protecting the personal information you provide when using our website or contacting our team. This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect
When you submit an enquiry, request a quotation, or contact us through our website, we may collect the following information:
- Name
- Email Address
- Telephone Number
- Property Address
- Project Enquiry Details
We only collect information that is necessary to respond to your enquiry and provide our services effectively.
How We Use Your Information
The information you provide may be used to:
- Respond to your enquiries
- Arrange consultations and surveys
- Prepare and provide quotations
- Deliver our loft conversion services
- Communicate with you regarding your project
- Improve our customer service experience
Information Sharing
Loft4u does not sell, rent, or trade your personal information to third parties.
We may only share your information when:
- Required by law or legal obligations
- Necessary to provide our services
- Working with trusted contractors or service providers involved in your project
Any third parties we work with are required to handle your information responsibly and securely.
Data Security
We take appropriate measures to protect your personal information from unauthorised access, misuse, disclosure, or loss. While no online system can guarantee complete security, we are committed to maintaining suitable safeguards to protect your data.
Data Retention
We retain your information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.
Your Rights
You may request access to the personal information we hold about you and ask for corrections if any information is inaccurate. You may also request that we delete your information where legally permitted.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact Loft4u.
Our team will be happy to assist with any privacy-related enquiries.